Privacy Policy | Merhein

1. Introduction

Merhein ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

We collect information you provide directly:

Contact details (name, email, phone)
Company information
Enquiry details and requirements
Communication history
Analytics data (via Plausible & Clarity)

3. How We Use Your Information

We use collected information to:

Process your enquiries
Provide customer support
Improve our services
Send marketing communications (with consent)
Comply with legal obligations

4. Data Protection

We implement industry-standard security measures including encryption, secure databases, and access controls. Enquiry data is stored in Supabase with encryption at rest.

5. GDPR Compliance

For EU residents, your data is processed in accordance with GDPR. You have rights to access, correct, delete, or port your personal data. Contact us at privacy@merhein.com.

6. Cookies

We use essential cookies for authentication and analytics. You can control cookie preferences in your browser settings.

7. Third-Party Services

We use Supabase for data storage, Resend for email delivery, Plausible for analytics, and Microsoft Clarity for user behavior tracking.

8. Contact Us

For privacy inquiries, contact: privacy@merhein.com